Is the Landlord Responsible for Cleaning the Air Conditioner in QLD?

Queensland summers can be brutal, and for most renters, a working air conditioner is not a luxury; it is a necessity. When the unit stops cooling properly or starts smelling, one question quickly comes up: who is responsible for cleaning the air conditioner, the landlord or the tenant?

Understanding the rules about air conditioner cleaning and maintenance in Queensland can save both parties from costly misunderstandings. Let’s look at what the law says and how renters can handle issues before they escalate.

Who Is Responsible for Air Conditioner Maintenance in QLD Rentals?

According to the Residential Tenancies and Rooming Accommodation Act 2008 (QLD), landlords are required to provide and maintain the property, and its included fixtures, in good repair. This includes any air conditioning system that came with the property.

If the air conditioner was already installed when you moved in, it remains the landlord’s responsibility to ensure it functions properly. That means repairs, servicing, or replacement fall under the landlord’s duties and not the tenant’s.

However, tenants also have responsibilities. Basic upkeep, like cleaning the air filter or reporting issues early, falls to the tenant as part of reasonable care.

Landlord Responsibilities for Air Conditioning

Landlords in Queensland must ensure the air conditioning system remains in a safe and working condition throughout the tenancy.

Landlord duties include:

  • Ensuring the air conditioner works properly at the start of the lease

  • Arranging professional servicing or repairs when needed

  • Paying for major faults caused by wear and tear

  • Replacing the system if it becomes beyond repair

If a tenant reports an issue, the landlord must act within a reasonable timeframe to fix it. Ignoring repair requests could lead to a breach of the tenancy agreement.

Tenant Responsibilities for Air Conditioning

While landlords handle repairs, tenants must take care of general cleaning and everyday maintenance.

Tenant duties include:

  • Cleaning filters every few weeks

  • Keeping vents and outdoor units free of dust and debris

  • Reporting leaks, unusual noises, or bad smells quickly

  • Avoiding misuse, like running the unit with blocked airflow

Tenants are not responsible for professional air conditioning cleaning or repairs unless the damage was caused through negligence or misuse.

Renters' Rights Air Conditioning QLD

Tenants in Queensland have the right to live in a property that is safe and functional, including working air conditioning if it is listed as part of the lease.

Your rights as a renter include:

  • Requesting repairs when the air conditioner stops cooling properly

  • Expecting the landlord to cover repair or replacement costs

  • Asking for compensation if delays make the home unlivable

  • Having cleaning and servicing completed by a qualified air conditioner cleaning technician

If the landlord refuses to fix the system, renters can contact the Residential Tenancies Authority (RTA) for mediation or lodge a formal dispute.

What About Aircon Cleaning?

Aircon cleaning is an essential part of keeping the system working efficiently. A dirty air conditioner not only cools poorly but can also affect indoor air quality and health.

In most cases, tenants should clean the filters regularly, but landlords should arrange professional air conditioning cleaning and servicing once or twice a year. This ensures proper sanitisation and prevents breakdowns due to dust or mould.

Benefits of regular aircon cleaning include:

  • Better cooling performance

  • Lower energy bills

  • Longer system lifespan

  • Healthier indoor air

If the landlord neglects to arrange proper cleaning, tenants should document requests in writing. Keeping records protects you if the issue leads to bigger problems later.

When the Air Conditioner Stops Working

If your air conditioner fails, it should be treated as an urgent repair, especially during hot weather. Landlords are required to act promptly when essential services stop working.

What tenants should do:

  • Notify the landlord or property manager immediately

  • Send written details and photos of the problem

  • Avoid attempting DIY fixes

  • Request a timeframe for professional repair or cleaning

If the landlord delays action for too long, tenants can apply to the RTA to resolve the matter or request a rent reduction for the time the system is unusable.

What If the Lease Says Otherwise?

Sometimes, lease agreements include clauses that assign certain cleaning or servicing tasks to tenants. Always read your lease carefully. Even if such a clause exists, landlords cannot transfer legal responsibility for maintaining or repairing the unit itself.

If you are unsure about a specific clause, contact the RTA or seek legal advice before signing or disputing the agreement.

Staying Cool Without the Conflict

Clear communication between landlords and tenants prevents most air conditioning disputes. Regular filter cleaning and prompt reporting of issues help avoid costly repairs. Landlords should schedule professional air conditioning cleaning annually to maintain efficiency and protect their investment. Tenants who understand renters' rights in air conditioning QLD can prevent unfair charges. 

For reliable air conditioner maintenance or deep cleaning, contact AirCon-Men—our experts keep every system running smoothly and both parties comfortable.

FAQs

  • Yes, landlords must maintain the air conditioner in a safe, working condition. Tenants handle filter cleaning only.

  • Only if the tenant’s misuse or neglect caused damage or excessive dirt buildup.

  • You can contact the Residential Tenancies Authority (RTA) for help or file a formal dispute.

  • At least once a year to maintain performance and air quality.

  • Yes, the RTA assists with resolving maintenance disputes between landlords and tenants in Queensland.

Previous
Previous

How To Clean Aircon Filter

Next
Next

The Benefits of Deep Cleaning Your Air Conditioner